ServiceDesk™

Greetings from MacTechs,

On Friday, December 15, all workstations (with a few exceptions) are to be upgraded to macOS Ventura. This operating system upgrade will include important security components, and allow new versions of software such as Microsoft Office and Adobe Creative Cloud, among other compatibility improvements.

Due to changes Apple has made in recent years, we are unable to 'push' this upgrade to workstations in a managed fashion. Instead, it is asked that each user follow the below steps to upgrade their workstation to Ventura, followed by pending software updates. Please allow approximately 90 minutes for the entire process.

Contact MacTechs via ServiceDesk if you have any questions or would like assistance. We're happy to help.

1. Restart and log into your computer.
2. Click here to launch a web browser which, in turn, will launch the App Store application and direct you to macOS Ventura.
3. From the App Store application, click the blue Get button for macOS Ventura:
   A new window, Software Update, will open. From there, approve the download of macOS Ventura 13.6.3:
   
4. Once downloaded, the Ventura installer will launch. Follow the prompts to begin the upgrade. Allow approximately 25 minutes to complete.
5. When complete, your Mac will reboot. Log in as you normally do.
6. Now that your Mac is running macOS Ventura, it is eligible for new software updates, such as Microsoft Office apps. Launch Managed Software Center. Select the Updates tab. On your keyboard, press the COMMAND and R keys to check for updates. Apply all available updates. 
   
   Note: if you encounter the below System Extension notification, please select OK: